TrustBanc Asset FAQ

Frequently asked questions regarding our Asset portfolio

What is the closing date for the TrustBanc Money Market Fund?
There is no closing date for the Fund as it is open-ended.
Tue, 1 Sep, 2020 at 11:02 AM
I have not received the income distribution on my Mutual Fund investment. What do I do?
Receiving income distribution on your Money Market Fund investment is dependent on your distribution mandate; which could either be for us to re-invest back...
Tue, 1 Sep, 2020 at 11:05 AM
I invested in the mutual fund but yet to receive my certificate of investment.
Please let us know by filling our Feedback Form or send an email to info@trustbancgorup.com
Tue, 1 Sep, 2020 at 11:08 AM
I observed that my name was wrongly spelt on my certificate of investment or my online account.
Kindly send an email to customerservice@trustbancgroup.com
Tue, 1 Sep, 2020 at 11:11 AM
I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption.
Redemption takes within 48 hours from the date your request is received by us. However the redemption process can extend beyond 48 hours if there are inhere...
Tue, 1 Sep, 2020 at 11:13 AM
How quickly and easily can an investor in TrustBanc Money Market Fund exit and how would exit price be determined?
Investors can exit the fund at any time. It takes 48 hours after the dematerialization of your certificate before you receive value.
Tue, 1 Sep, 2020 at 11:16 AM
Do I pay a penalty for trying to cash out before a stipulated time?
Cashing out will be possible at any time after the allotment of such units with no penalty.
Tue, 1 Sep, 2020 at 11:19 AM
Do I have any shareholder rights in the companies that you are invested in?
No, all the rights are vested in the fund itself and executed by the manager in the best interest of the fund.
Tue, 1 Sep, 2020 at 11:21 AM
What type of return will I get?
Return on the Fund may include dividends and appreciation in unit value of the Fund.
Tue, 1 Sep, 2020 at 11:23 AM
Will I pay tax on the dividend paid to me?
There will be no further taxes withheld.
Tue, 1 Sep, 2020 at 11:24 AM